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| Privacy and Conditions |
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Privacy:
KC Toys Shop does not share or sell information that we collect from customers (i.e name, phone number, address and/or email) and we are fully committed to your confidentiality. All of our credit card transactions are secure and confidential through Paypal. All information on our website is subject to change without notice.
Payment:
We accept payment through Paypal, Visa or Master Card (via Paypal), International Money Order and Cash.
For Cash and Pick-up ordering please email us at sales@kctoysshop.com or by
CLICKING HERE.
We reserve the right to cancel any order placed with missing vital information such as contact and/or shipping info. We may also cancel orders which we feel may have made with fraudulent information.
Import Customs and Taxes Clearance:
We do our best to package and mark shipments efficiently and appropriately to avoid any fee for border-crossing but if the customs agent decides to charge fee(s) and it is beyond our control then these fee(s) will be the responsibility of customer.
IMPORTANT notice for customers outside of Canada and United States:
For our records, we require a photocopy or a scanned copy of both front and back of the Visa card with the cardholders signature and as well as a copy of customers ID card. If payment is made by an International Money Order then a copy of Visa and ID is not required.
Pre-Order:
All pre-order items are require a 20% deposit. Depending on the manufacturer, price and availability are subject to change without prior notice. We will ship and charge the remaining amount for the order once it arrives. Please email us to Pre-order (sales@kctoysshop.com or click on "Contact Us" page and send the request).
Note: Due to CDN/USD exchange fluctuation, prices may change when the item releases.
Sold-Out / Re-stock:
Please be aware items may be sold out, re-stock or back-order. If this is the case we will send a notification reply to you and you have the option to wait for the re-stock or a refund (refund transaction fee applies).
Out-date-address / Updating:
It is very important for customers to keep their contact information and shipping address current in their account. It is the customer responsibility to update their information and contact us (e-mail) immediately if experiencing problem difficulty updating in their member account. We do not hold responsibility for shipments sent to the out dated/incorrect address due to the customers failure to update. In the case of refused shipments we will contact the customer to obtain the correct address and forward them to the new shipping address but the extra postage fee must be paid by the customer.
Your Membership Account:
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. KC Toys Shop and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
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Ah My Goddess
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